Top 5 Reasons Why Small Business Choose Salesforce to Acquire New Clients, Faster
This is where Salesforce can help small businesses.As a leading CRM (customer relationship management) software solution, Salesforce can be used to find leads, follow up regularly with prospects and sustain them through the sales funnel. The unique data on each customer – like their demographic details or the purchases made by them, can likewise be used to maintain customer loyalty by personalizing their experience and providing them with excellent customer support.
Why Salesforce?Salesforce small business automation solution is an all-in-one CRM software for a wide range of businesses. It offers everything you need to find and keep customers, close deals and help grow your business. 1. It is easy to use: On signing in, you will find a wide range of reporting widgets on the dashboard. These widgets give you a complete snapshot of how your business is functioning with real-time performance numbers and customer information. You can track business analytics and customize the dashboard to access everything from quantities and pipelines to key opportunities, summary reports of teams or departments among other information. On the navigation bar at the top of the window, you will find separate tabs arranged under different categories, namely Home, Contacts, Accounts, Leads, Campaigns, Opportunities, Forecasts Files and more. This design makes it very easy to navigate, even with little training. 2. It helps you engage the right prospects, at the right time: For a small business owner, Salesforce automation of the following features will work to a threefold advantage:
- Plan, track and collaborate on client deliverables using project management tools on Salesforce. You will find delivering on your promises and commitments is pretty easy.
- Using data from Salesforce, you can design effective email campaigns to reach and interact with your prospects or proactively chat with your website visitors and convert them into qualified leads for your sales team.
- You can also create, schedule and deliver your social media content when your audience is most likely to engage, thus tapping into a new customer base.