Why Salesforce Community Cloud?
Connect with people important for your business with Community Cloud
Provide Better Customer Service
A community helps customers to find answers for themselves and for other customers as well. Focus on more meaningful complex customer issues with the service agents. Create a rich self-service with the Community Cloud Service.
Engage with Customers
Support customers by accessing data and make purchase decisions. Community Cloud gives a voice to customers. Provide a one-stop-shop for the customers to have more information on your organizational products and services.
Improve Employee Productivity
Harness the power of Community Cloud to create a social, mobile and branded Community for your employees with improved productivity. Provide a personalized experience for each employee and offer a real impact on the employees, with increased satisfaction and retention rates.
Build Communities to Fit into Your Business Ecosystem
Build a community that is crucial for your business ecosystem. The ecosystem consists of suppliers, vendors, agencies, job applicants as well as retail location. Collaborate among the employees, partners and above all your customers.
Bring Partners into Business Processes in New Ways
Increase the sales by connecting with resellers, distributors, and partners in a partner community. Access more information by partners from experts. Update records, generate new leads and manage funds. Enable to quickly close higher number of deals.