Successful businesses understand the requirement of organizational quality. This case study offers a look at how you create a quality management system with integrated objects on the top of the Salesforce platform to help your business ensure data safety and enhance business efficiency. With an effective Quality Management System, your business can lower risk and reduce customer complaints by having full control of the quality process at your fingertips. In this step-by-step tutorial, you’ll learn how to implement a quality management system to improve your day-to-day business operations.