Salesforce Service Cloud

Hire Salesforce Service Cloud Consultants!

Choose Cloud Analogy, one of the top Salesforce Service Cloud Implementation companies in USA and globally, for hiring certified Salesforce Service Cloud consultants.

Our Salesforce Service Cloud Consultants help your customer service agents save valuable time, energy, and resources. Improve customer experience by streamlining and sharing customer data across departments. Empower your sales teams with relevant and updated customer information to make quick and better decisions. Choose industry-leading Salesforce Service Cloud Consultants from top Salesforce Implementation Partner now!

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Benefits of Salesforce Service Cloud Implementation

Get a Bigger Picture

The Service Cloud enables your business to set its goals and metrics that ensures that your business meets these goals. Extend the capability of your customer service department with detailed performance metrics. Hire top Salesforce certified Service Cloud consultants now.

Personalized Customer Experience

Salesforce certified Service Cloud consultants at Cloud Analogy help you deliver a personalized experience for the customer. Choose the world's most trusted and successful Salesforce Service Cloud Implementation organization now, choose Cloud Analogy, the world's favorite Salesforce Implementation Partner.

Reduce the Workload Of Your Service Personnel

Our Salesforce Service Cloud Consultants will equip your Customer Service personnel with the right kind of technology. Choose the best Salesforce Service Cloud Implementation company in USA that is admired globally. Hire certified Salesforce certified Service Cloud consultant now!

Why Salesforce Service Cloud Implementation?

Offer the best-in-class Customer Service

Choosing a right platform such as Sales Cloud enables you to offer the best customer service as it comprises of the right platform. Serve your purpose exactly with a scalable platform and grow with the needs of your increasing customer base. Serve your customers more effectively with an integrated as well powerful software such as Service Cloud. Hire certified Salesforce Implementation Experts now!

Work Anywhere, AnyTime

Manage the customer service teams of your organization anytime, anywhere with the Salesforce Service Cloud empowering and streamlining your business operations. Get access to top Salesforce certified Service Cloud consultants in the industry by choosing Cloud Analogy, the world's most trusted Salesforce Service Cloud Implementation company now! Choose Cloud Analogy, which has certified teams of Salesforce Service Cloud Consultants.

Why Choose Our Salesforce Service Cloud Implementation Services?

Hire top Salesforce certified Service Cloud consultant now!

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Agility of Information

The agents have instant access to updated information and this helps in agility of the information for the customers. Hire experienced Salesforce Service Cloud consultants and developers now!

Efficient Customer Service

Cloud Analogy ensures that your customer service is managed with utmost efficiency and professionalism. Choose the best Salesforce certified Service Cloud consultants to transform your business like never before.

Easy Set-up of Service Cloud

Salesforce certified Service Cloud consultants at Cloud Analogy will help your business with Service Cloud Essentials. This ensures that you are able to resolve the customer issues without any delay. Choose the best Salesforce certified Service Cloud consultants now!

Main Features of Salesforce Service Cloud Implementation

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Omni-Channel

The cases can be resolved at a faster rate with the Skills-Based Routing of the Omni-Channel feature of Service Cloud. Impart the right work to the right agents and improves the customer service - with no need to transfer to the case owner - with the work reaching the right agent, with the right skill set. Help to track the backlogs and the agent workloads, with the omni-channel supervisor.

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Community 360

Make use of this essential part of Service Console. Enable the customer service agents to view the assets, products, contracts, orders, and tasks before they even start calling the customer service. Save the customer’s valuable time with the agents, armed with the appropriate tools. Resolve the cases at a faster rate, since the resource already looked at are not repeated.

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Lightning guided engagement

Walk through your service agents through the various business processes of your organization, within the service console. Use for the purpose of call scripting & setting up of standard procedures for handling customer enquiries - irrespective of the channel.

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Service Cloud Mobile

This is different from the Salesforce app and enables the agents to close their cases, while working away from their desks and right from their desktops. This focuses on the support and works on Android and iOS devices.Hire experienced Salesforce certified Service Cloud consultant now!

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Einstein Bots

The agents concentrate on doing the complex tasks as all the repetitive and boring tasks are managed by the Einstein Bots - with minimum human intervention. Escalate to a live agent, if the bot fails to complete a task. Use these bots simply for pre-chat information from the clients, if you are using Live Agent. Hire certified Salesforce Service Cloud Implementation experts now!

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Translation

Salesforce Lightning is used to submit an article for translation activities. Choose a language from a list of available languages with the agents. Complete the Translation Management Workflow through the Translation Action - without switching back to Classic. Compare the master and translated version of the article. Hire top Salesforce Service Cloud Implementation experts now!

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